Twenty One Media

What we do

We become yoursoftware department.

One custom internal application per engagement, AI agents inside it doing work you’d otherwise hire for, and a monthly retainer to operate the whole thing. You don’t hire anyone. You don’t learn a tool.

What’s in an engagement

One system. Six parts. Nothing you assemble yourself.

01

The application itself

Built for how your business actually works. It replaces the spreadsheet, the whiteboard, or the rented platform you outgrew, and becomes the place the work lives.

02

AI agents inside it

Doing a job someone is doing by hand today — drafting the quote, chasing the follow-up, reading the document, answering the same question thirty times a week.

03

Your data, migrated

Jobs, customers, and history come with you. No fresh start, no parallel system, no months of double entry.

04

The owner's screen

The numbers you actually check, pulled from the system itself instead of assembled by hand on a Sunday night.

05

We operate it

Not a support queue. We run the system: monitor it, fix what breaks, keep it current as the business changes.

06

Your team, trained

A training day after go-live, taught on your system with your data. Not a generic AI workshop.

The fence

Scope is written down before the first line of code.

Scope creep is how small teams miss deadlines. We take one system at a time and put the boundary in the agreement, so you know exactly what you’re buying and exactly what costs extra.

  • One business unit, one workflow cluster
  • Integrations named in the agreement
  • Excluded edge cases named in the agreement
  • A stated response window on the retainer
  • A change-order trigger, agreed before we start

How it’s priced

A one-time build, then a monthly retainer to run it.

The build is a fixed price agreed before we start — half up front, half at go-live. The retainer covers operating the system. Both numbers get quoted on the scoping call, against your actual scope, not a package tier.

Book a scoping call